At Isaac Maggie, we are committed to protecting your privacy and ensuring that your personal data is handled with care and transparency. This Privacy Policy outlines how we collect, use, share, and protect the personal information you provide to us when you visit our website, isaacmaggie.com, or engage with our services. By using our website, you agree to the collection and use of your information as described in this policy. If you have any questions or concerns, please contact us at [email protected].

1. Information We Collect

We collect different types of personal information depending on your interactions with our website and services. This includes:

1.1. Personal Information You Provide

When you purchase a product, sign up for our newsletter, or contact us through the website, we may collect the following personal details:

• Contact Information: Your name, email address, phone number, and physical shipping address.
• Payment Information: Credit or debit card information, billing address, and other payment details, which are securely processed through our third-party payment processors.
• Account Information: When creating an account, we may collect your username, password, and other preferences.
• Communication Information: Any information you provide when contacting customer service or communicating with us through email or chat.

1.2. Automatically Collected Information

When you visit our website, we automatically collect certain information to help us improve the user experience and ensure the functionality of our website:

• Device Information: Information about the device you use to access our website, such as your IP address, browser type, operating system, and device identifiers.
• Usage Data: Information about your interactions with our website, including the pages you view, the time spent on the website, links you click, and other actions taken on the site.
• Cookies and Tracking Technologies: We use cookies and similar technologies to collect data about your browsing activities. For more information on how we use cookies, please refer to our Cookies Policy.

2. How We Use Your Information

We use the information we collect for a variety of purposes, including to:

2.1. Fulfill Orders and Provide Services

We use your personal information to process and deliver your orders, manage your payments, and provide you with customer support.

2.2. Communicate with You

We use your email address and contact details to communicate with you about your orders, respond to inquiries, and send you important updates related to our services. With your consent, we may also send you promotional emails and special offers.

2.3. Improve Our Website and Services

We use the data we collect to understand how users interact with our website, identify trends, and make improvements to enhance the user experience.

2.4. Ensure Security and Prevent Fraud

We may use your information to detect, prevent, and respond to fraud, unauthorized activities, and other potential security risks.

2.5. Marketing and Personalization

With your consent, we may use cookies and tracking technologies to provide personalized recommendations, advertisements, and marketing communications based on your interests and past browsing behavior.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with third parties in the following circumstances:

3.1. Service Providers

We work with trusted service providers who assist us in operating our website, processing payments, delivering products, and providing customer support. These providers are required to keep your information secure and only use it for the services they provide on our behalf.

3.2. Legal Obligations

We may disclose your personal information if required by law or if we believe such action is necessary to:

• Comply with a legal obligation.
• Protect and defend our rights or property.
• Prevent fraud or other illegal activities.
• Ensure the safety of our users or the public.

3.3. Business Transfers

In the event that Isaac Maggie is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such changes and how they may affect your personal information.

4. Data Security

We are committed to ensuring the security of your personal information. We implement appropriate technical and organizational measures to protect your data from unauthorized access, use, or disclosure. These include encryption technologies and secure servers for sensitive data such as payment information.

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information, but we do everything in our power to safeguard it.

5. Your Rights and Choices

You have the following rights with respect to your personal information:

5.1. Access and Correction

You can request access to the personal information we hold about you and request corrections if any of the information is inaccurate or outdated.

5.2. Deletion of Data

You may request the deletion of your personal information. Please note that certain information may need to be retained for legal or operational reasons, such as completing a transaction or complying with regulatory requirements.

5.3. Opt-Out of Marketing

You have the right to opt out of receiving marketing communications from us at any time by following the unsubscribe link included in our emails or by contacting us at [email protected].

5.4. Managing Cookies

You can manage your cookie preferences through your browser settings. For more information on how to control cookies, refer to our Cookies Policy.

6. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete it. If you believe that a child has provided us with their personal information, please contact us at [email protected].

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please feel free to contact us at:

• Email: [email protected]
• Customer Support Hours: Monday to Friday, 9 AM – 5 PM (EST)